Sales Automation Mania (SAM for short) is a tool that can automate your repetitive and time consuming (and error prone) tasks. It will give you more time to sell, and help you make more sales.
ACT! is a great contact manager, but it does not include the sophisticated ability to automate sales tasks, which is found in high end CRM systems. While ACT! allows users to schedule meetings, tasks, calls, To Do's, etc., ACT! requires sales people to schedule these activities manually, and also figure out what each next follow up activity is. A salesperson must essentially be perfect, and spend considerable time to manually interact with the ACT! database to schedule follow up actions. As a result, even the most diligent salesperson often has the feeling that they aren't doing adequate follow up, or that they are spending too much time managing lower priority prospects when they should be contacting higher priority customers.